Privacy Policy
This Privacy Policy explains how Luxury Caravan Sales (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website:
https://www.luxurycaravansales.co.uk/
We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).
1. Who We Are
Luxury Caravan Sales is a UK-based business offering caravan sales, listings, and valuation services.
Contact details:
Email: john@luxurycaravansales.co.uk
Phone: 07437 570047
2. What Information We Collect
We may collect and process the following data:
Information you provide directly
Name
Email address
Phone number
Caravan details (via valuation or enquiry forms)
Any information included in messages you send us
Information collected automatically
IP address (anonymised where possible)
Browser type and version
Device type
Pages visited and time spent on the site
Referring website
3. How We Use Your Data
We use your data to:
Respond to enquiries and provide customer support
Provide caravan valuations and sales assistance
Improve website functionality and user experience
Monitor and analyse website performance
Comply with legal obligations
We do not sell or rent your personal data to third parties.
4. Legal Basis for Processing
Under UK GDPR, we rely on:
Consent – when you submit forms or accept cookies
Legitimate interests – to operate and improve our services
Legal obligations – where required by law
5. How We Store Your Data
Your data is stored securely using appropriate technical and organisational measures.
We only retain your data for as long as necessary to:
Fulfil the purpose it was collected for
Meet legal, accounting, or regulatory requirements
6. Sharing Your Data
We may share your data with:
Website hosting providers
Analytics providers
IT and support services
Legal or regulatory authorities where required
We ensure all third parties respect the security of your data and process it lawfully.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyse website traffic.
Cookies are small files placed on your device that help us understand how users interact with our site.
You can control or disable cookies through your browser settings. However, some features of the website may not function correctly if cookies are disabled.
8. Analytics and Tracking Tools
Google Analytics
We use Google Analytics to analyse website usage.
This service collects information such as:
Pages visited
Time spent on pages
Traffic sources
Approximate location
Google Analytics uses cookies and may transfer data outside the UK. We have configured it to anonymise IP addresses where possible.
You can opt out here:
https://tools.google.com/dlpage/gaoptout
Microsoft Clarity
We use Microsoft Clarity to understand how users interact with our website.
Clarity collects data such as:
Mouse movements
Click behaviour
Scroll activity
Session recordings
This helps us improve usability and performance.
We take steps to ensure sensitive data is not captured and personal data is masked where possible.
More information:
https://clarity.microsoft.com/privacy
9. Cookie Consent
When you first visit our website, you will be asked to consent to the use of non-essential cookies.
Analytics and tracking tools will only be activated after you provide consent
You can withdraw or change your consent at any time
10. International Data Transfers
Some of our third-party providers may process data outside the UK.
Where this happens, we ensure appropriate safeguards are in place, such as:
Standard Contractual Clauses (SCCs)
Adequacy regulations
11. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Request transfer of your data (data portability)
To exercise your rights, contact us using the details above.
12. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy policies or practices.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
14. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Email: john@luxurycaravansales.co.uk
Phone: 07437 570047